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The Executive Team behind HBS

Howard Schmitter, CMCA. AMS – President

Howard has over 25 years of experience in the logistics field serving on the Board of three companies. His operations background has served him well in the field of HOA management beginning with contract negotiations and all areas of construction and project management. Howard was born in Columbus, Ohio and has lived in Indianapolis, Denver, Cleveland and Annandale, New Jersey. He has served on numerous committees overseeing charitable operations within the cities that he has resided in.

Barbara Schmitter – Vice President

Barbara Schmitter leads the finance team with an extensive education and background in business administration, accounting and collections. She is responsible for maintaining all H.O.A. records and related reporting for HBS Management Solutions and their clients.


Alexis Paterson, CMCA, AMS – Director of HOA Operations

Alexis Paterson serves as Director of HOA Operations and is the newest member of the HBS Management team. Earning a Bachelor of Science from the University of Arizona in 1996 and a Masters degree from Northern Arizona University in 2000, she has had an extensive 18 year career working in neighborhood and community relations in the fields of higher education and local government.

Entering the field of property management in 2006 Alexis has excelled at providing unprecedented levels of personal service to the community association she manages. She has managed a wide array of properties including luxury homes and most recently an award winning declarant controlled 5,000 home master planned community.

She holds the professional designations of Certified Manager of Community Associations (CMCA); Association Management Specialist (AMS). She is well versed in all aspects of property management including budgeting, vendor negotiations, strategic planning and asset management.

Bradley Gusick – Director of Accounting

Bradley Gusick serves as Director of Accounting for HBS Management Solutions. He graduated with a Bachelor of Science in Accounting from the University of Arizona in 2005 and has since had ten years of experience working in accounting and finance in Tucson, Arizona.

He has extensive experience in financial reporting and analysis, budgeting, forecasting, cost accounting and process analysis most recently working in finance for a Fortune 500 national defense, science and engineering firm.

Jean-Luc Nikiema – Staff Accountant

Jean-Luc Nikiema serves as a Staff Accountant for HBS Management Solutions. He graduated with a Masters in Accounting from the University of Arizona in 2016.  Jean-Luc has over eight previous years of experience in accounting and financial reporting. While studying, he gained additional experience in payroll management, QuickBooks, income tax preparation and in accounting consulting. He and his family have resided in Tucson since 2010.

Rob Vinyard – Director of Property Services and Gatehouse Services

Rob Vinyard serves as Director of Property Services and Gatehouse Services. Earning a Bachelor of Science in Elementary Education from Northern University of Arizona in 1992 and a Master’s degree from Northern Arizona University in 1997 in Educational Leadership, he has spent much of his career as a school administrator for the past 20 years.

He is a Tucson native who has served the community in several capacities. He started his professional career with his home business which oversaw several properties and management needs for clients while they were away or needed special attention to details or personal needs. His major achievements in his professional endeavors centered on achieving continuous success and improvements with communities he has served. He prides himself with hiring and thoroughly training people who are committed to client’s needs with integrity, professionalism, honesty and timeliness.

Tracy Kirk – Property Manager

As a Property Manager for HBS Management Solutions L.L.C. Tracy manages multiple Home Owners Associations consisting of approximately 700 homes. Tracy is committed to providing the highest level of property management services to all homeowners. Tracy has a background in management having worked as a Project Manager for an Architect and Engineering Firm in Princeton, NJ for several years before moving to Arizona. As a detail-oriented professional who works well with people, Tracy excels at building and maintaining strong relationships with both homeowners and contractors, and works daily to ensure complete satisfaction.

Larry Wawrzyniak – Property Manager

Larry Wawrzyniak has over 30 years of experience in all phases of Supply Chain Management from Strategic Planning and Procurement to Distribution and Logistics for a Fortune Five Hundred Company. He is certified by APICS, “The Association for Operations Management.” Larry was a member for 6 yrs. and Chairman for 3 yrs. of his neighborhood’s Homeowners Executive Advisory Committee in addition to being a member of the Architectural Review Committee for 4 yrs. As a Property Manager for HBS Management Solutions, L.L.C., you can expect a high level of dedicated service in attending to your community’s needs.


Claudia White, CMCA – Property Manager

Claudia has worked in community association management since 2007. She is a native of the Arizona Sonora desert and has lived in Tucson since 1980. She began her residential real estate career while living in the San Joaquin Valley in California and later in the Santa Clara Valley. She holds an Arizona Real Estate Broker license and has been the designated broker for an office of 30 licensed agents as well as having run her own brokerage firm. For many years Claudia sold new homes for Estes Home Builders and later for a semi-custom builder. Her previous experience with legal contracts and familiarity with land development and improvement and new home construction has served her with many of the skills necessary to excel in the business of managing residential real estate communities. She has managed a portfolio of five communities with 2000 homes.

Cindy Nickles, CMCA – Property Manager

Cindy Nickles serves as Association Manager and the newest HBS Management Solutions team member. Cindy has lived in Tucson since 1994 and has an extensive background in account development, direct sales and marketing. She entered the field of community association management in 2007. As an onsite community manager for a variety of associations including, a 264 unit condominium complex, master plan development and a 55+ retirement community, her experience includes operation and facility management. Cindy is dedicated to providing excellent customer service and committed to developing strong relationships with her communities.

Jodie Cervantes – Property Manager

Jodie Cervantes is a native Tucsonan. She started her career in HOA Management in 2012, as an onsite manager for a 5600-single family master planned community under developer control, and a 55+, 424 home Active Adult Community. Jodie also has a background in resale and lender document preparation.

Jodie prides herself on sharing a smile. She embraces an open-door policy for residents, guests and staff. I always look forward to more learning and growing with the community.

Shannon Crist – Accounting Supervisor

As the Accounting Supervisor, Shannon is responsible for supervising the day to day processing of financial transactions to ensure our community association accounts are accurate and up to date and that vendors and suppliers are paid within the established time limits.  These operations include but are not limited to accounts payable, accounts receivables, collections, requests from title companies, special presentations for regular and annual meetings, and special assignments upon request. She is a native of Arizona and attended the University of Arizona, is fluent in Spanish and gained valuable experience while working for two previous property management companies in Tucson.

Erin Kousen – Human Resources/ Accounting Specialist

Erin is responsible for maintaining employee personnel records, employee benefits programs, and will serve as a link between management and employees. She will be performing accounting functions in the areas of accounts payable, accounts receivables, collections, and other reporting as requested by management. She is basically an Arizona native, as she has lived in Tucson the majority of her life. She has over ten years in management, human resources and bookkeeping.