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The Executive Team behind HBS

Howard Schmitter, CMCA. AMS – President

Howard has over 25 years of experience in the logistics field serving on the Board of three companies. His operations background has served him well in the field of HOA management beginning with contract negotiations and all areas of construction and project management. Howard was born in Columbus, Ohio and has lived in Indianapolis, Denver, Cleveland and Annandale, New Jersey. He has served on numerous committees overseeing charitable operations within the cities that he has resided in.

Barbara Schmitter – Vice President

Barbara Schmitter leads the finance team with an extensive education and background in business administration, accounting and collections. She is responsible for maintaining all H.O.A. records and related reporting for HBS Management Solutions and their clients

Bradley Gusick – Director of Accounting

Bradley Gusick serves as Director of Accounting for HBS Management Solutions. He graduated with a Bachelor of Science in Accounting from the University of Arizona in 2005 and has since had ten years of experience working in accounting and finance in Tucson, Arizona.

He has extensive experience in financial reporting and analysis, budgeting, forecasting, cost accounting and process analysis most recently working in finance for a Fortune 500 national defense, science and engineering firm.

Jean-Luc Nikiema – Staff Accountant

Jean-Luc Nikiema serves as a Staff Accountant for HBS Management Solutions. He graduated with a Masters in Accounting from the University of Arizona in 2016.  Jean-Luc has over eight previous years of experience in accounting and financial reporting. While studying, he gained additional experience in payroll management, QuickBooks, income tax preparation and in accounting consulting. He and his family have resided in Tucson since 2010.

Rob Vinyard – Director of Property Services and Gatehouse Services

Rob Vinyard serves as Director of Property Services and Gatehouse Services. Earning a Bachelor of Science in Elementary Education from Northern University of Arizona in 1992 and a Master’s degree from Northern Arizona University in 1997 in Educational Leadership, he has spent much of his career as a school administrator for the past 20 years.

He is a Tucson native who has served the community in several capacities. He started his professional career with his home business which oversaw several properties and management needs for clients while they were away or needed special attention to details or personal needs. His major achievements in his professional endeavors centered on achieving continuous success and improvements with communities he has served. He prides himself with hiring and thoroughly training people who are committed to client’s needs with integrity, professionalism, honesty and timeliness.

Janice Eda – Property Services Assistant Manager

Janice Eda serves as the Property Services Assistant Manager with special attention to Gatehouse Services. She was born and raised in Southern California. Janice graduated from the University of Arizona College of Architecture, Planning, and Landscape Architecture with a Bachelor of Science in Sustainable Built Environments and education in architecture. She also has years of experience working with finance, collections, and home mortgages while providing excellent customer service.

Tracy Kirk – Property Manager

As a Property Manager for HBS Management Solutions L.L.C. Tracy manages multiple Home Owners Associations consisting of approximately 700 homes. Tracy is committed to providing the highest level of property management services to all homeowners. Tracy has a background in management having worked as a Project Manager for an Architect and Engineering Firm in Princeton, NJ for several years before moving to Arizona. As a detail-oriented professional who works well with people, Tracy excels at building and maintaining strong relationships with both homeowners and contractors, and works daily to ensure complete satisfaction.

Larry Wawrzyniak – Property Manager

Larry Wawrzyniak has over 30 years of experience in all phases of Supply Chain Management from Strategic Planning and Procurement to Distribution and Logistics for a Fortune Five Hundred Company. He is certified by APICS, “The Association for Operations Management.” Larry was a member for 6 yrs. and Chairman for 3 yrs. of his neighborhood’s Homeowners Executive Advisory Committee in addition to being a member of the Architectural Review Committee for 4 yrs. As a Property Manager for HBS Management Solutions, L.L.C., you can expect a high level of dedicated service in attending to your community’s needs.

Alysia Chism – Property Manager

I came into property management almost 3 years ago. Before that I was a marketing specialist for 6 years. Customer service is nothing new to me. I take great pride in my ability to connect with people and their needs. My strong work ethic has made me very successful in all I do. I moved to Tucson from Anaheim, CA in 1992. Tucson has been nothing short of wonderful to me. I have met many great people, experienced some of the best hiking Arizona has to offer, and have been blessed to grow in such an incredible industry. I am looking forward to growing with the HBS Management Solutions team.

New journeys can be scary, but fear can hold you back from some of the most amazing experiences life has to offer. ~Alysia Chism~

Cindy Nickles, CMCA – Property Manager

Cindy Nickles serves as Association Manager and the newest HBS Management Solutions team member. Cindy has lived in Tucson since 1994 and has an extensive background in account development, direct sales and marketing. She entered the field of community association management in 2007. As an onsite community manager for a variety of associations including, a 264 unit condominium complex, master plan development and a 55+ retirement community, her experience includes operation and facility management. Cindy is dedicated to providing excellent customer service and committed to developing strong relationships with her communities.

Kristin Fleming – Property Manager

Kristin Fleming has over 10 years in multi-family housing management experience. She has recently changed rolls into HOA Management. Kristin has lived in Tucson for 20 years, loves the beautiful views that Arizona offers. She is currently managing 4 different communities with over 500 beautiful homes. Kristin is dedicated to offering the highest level of customer service to her homeowners and staff. She is always ready to listen and assist in any way possible.

Jeffrey Chavez – Property Manager

Jeffrey has been in multi-housing property management for ten plus years, where he has worked in all aspects of the business. He recently managed three A+ luxury apartment communities in the downtown Tucson area and has been a pivotal contribution in the development of downtown Tucson. He is looking forward to his newest challenge of working in the HOA Management side of property management.

He holds his Accredited Residential Manager (ARM) accreditation that he acquired in 2016 and is actively a candidate for his Certified Property Manager (CPM) accreditation through the Institute of Real Estate Management. He has been nominated in 2017, 2016 and 2015 by the Arizona Multihousing Association for their prestigious Tribute Awards for Best Team (2015), Manager of the Year (2016) and Best Team (2017). He was a Finalist in 2015 for Best Team and a Finalist in 2016 for Manager of the Year. Finally, he won Manager of the Year in 2016 and Property of the Year in 2015 for his last property management company.

He is a native New Mexican and has also lived in the back hills of South Dakota and Colorado during his childhood. He relocated to Tucson in 2004 and has been here since.

Poppy Vogel – Property Manager

In 2016, Poppy and her husband felt a need for a lifestyle change. In a matter of weeks, they sold their home of 25 years, gave notice at their jobs and moved to Tucson.
Poppy is relatively new to the HOA management field, having been an independent manager of an HOA in the Catalina Foothills for 2.5 years. She is not, however, new to the customer service field having worked for her municipal government in Oak Park, Illinois for over 20 years.
Poppy is a graduate of the University of Wisconsin, LaCrosse and holds certifications from IPRA in Leadership Training and the Essential of Human Resources and the Arizona Association of Community Manager.
Poppy and her husband have two daughters, both of whom are teachers. One here in Tucson and the other in Peoria, Illinois.
In her spare time, Poppy enjoys watching hockey (Roadrunners and Wildcats) in addition to baseball and volleyball. She also participates in sprint triathlons with her daughter.

Erin Kousen – Human Resources/ Accounting Specialist

Erin is responsible for maintaining employee personnel records, employee benefits programs, and will serve as a link between management and employees. She will be performing accounting functions in the areas of accounts payable, accounts receivables, collections, and other reporting as requested by management. She is basically an Arizona native, as she has lived in Tucson the majority of her life. She has over ten years in management, human resources and bookkeeping.